Book genius appointment apple

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and baseball-reference by Apple. Here's book genius appointment apple you need to know about how to use the Genius Bar and even how to pursue employment there.

To start the conversation again, simply ask a new question. Posted on Feb 19, AM. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen. You also have the choice to call the store in question and make your appointment over the phone. Page content loaded.

Book genius appointment apple

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer. If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair. This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first. You'll now see a list of your nearest Apple Stores with a Genius Bar.

After choosing click Continue underneath "See your support options".

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. Just click on the Visit the Genius Bar option.

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help. Next, click on the product you want to get help with at the Genius Bar. Once you've selected the product you need help with:. A set of common help topics will be displayed.

Book genius appointment apple

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site.

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User level: Level 6. Quick tip : If possible, back up your device before taking it to a Genius Bar. You also have the choice to call the store in question and make your appointment over the phone. Describe Your Problem. Elevate your everyday with our curated analysis and be the first to know about cutting-edge gadgets. Dale Fox. In this section, choose what the issue is by clicking on the relevant categories. Jan 16, AM in response to austinag. AirDrop not working? This will take you to the Genius Bar section where you can make an appointment. Speak to an Apple expert now. This is especially important if swapping your device with a replacement is necessary.

Apple tech problems?

Page content loaded. To start the conversation again, simply ask a new question. Get hardware help. You can also use the Apple Support app to book an appointment at an Apple Store. Use limited data to select advertising. Depending on the category and problem you've selected, a number of follow-up suggestions may appear. Schedule Appt. Experts have multiple certification levels to best assist customers. Loading page content. Quick Tip : If you prefer to start on the webpage for your local Apple Store, find the link to make a reservation for the Genius Bar, and it'll take you to the same Genius Bar website. It indicates a way to close an interaction, or dismiss a notification. Need tech support? When you find the store you want, select the day you want and click on a time that's available for your appointment. Get started with your Apple ID.