Big w same day delivery
Passed 12 noon? Orders placed on Friday after 12 noon, weekends and public holidays will be shipped on the next business day. Exclusions apply, please see full list below.
Need to change your booked time? You can change your collection time via your Booking Confirmation email. You may also collect your order during store business hours without going online and updating your collection time, however, there could be a delay in the order handover. You do not need to call the store to set a new collection time. BIG W has updated our Pick up process which now allows you to book a collection time going forward. We always strive to ensure your order is packed as soon as possible after your order is received.
Big w same day delivery
Have your order delivered to you within business days. Please see the below terms and conditions for delivery rates. Please note that delivery times are estimates only, actual delivery times may vary. We are not responsible for any delay, late delivery or failure to deliver. We aim to provide you with notice of any delay as soon as reasonably possible. Orders placed on Friday after 12 noon, weekends and public holidays will be shipped on the next business day. Separate delivery fees may be charged for each delivery. At the checkout, you may grant the carrier authority to leave some goods at the delivery address even if unattended 2 Day Delivery which requires a signature on delivery. However, please note that neither BIG W nor the carrier will be liable for loss or theft of the goods and the goods will be left at your risk. In addition, the carrier retains the discretion not to leave the goods unattended, including where the carrier deems it to be unsafe to do so. Once your order has been shipped, you will receive a confirmation email providing you with a tracking number and link to our delivery partner. For bulky orders or orders containing large or fragile items we charge a delivery fee based on the delivery destination and your items. Please note: as part of our sustainability commitment of removing plastic bags from June in our stores, large and bulky products will no longer be wrapped in black plastic to conceal their contents.
The cost of delivery will be displayed in your shopping cart once a delivery address has been entered.
Exclusions apply, please see the full list here. If a postcode and item are eligible, this delivery option will be made available at checkout. Please note that delivery times are estimates only, actual delivery times may vary. We are not responsible for any delay, late delivery or failure to deliver. We aim to provide you with notice of any delay as soon as reasonably possible. Orders placed on Friday after 12 noon, weekends and public holidays will be shipped on the next business day.
Need to change your booked time? You can change your collection time via your Booking Confirmation email. You may also collect your order during store business hours without going online and updating your collection time, however, there could be a delay in the order handover. You do not need to call the store to set a new collection time. BIG W has updated our Pick up process which now allows you to book a collection time going forward. We always strive to ensure your order is packed as soon as possible after your order is received. You will be notified once your order has been packed so that you can book a collection time, to pick up your order at a time of your convenience. You may collect your Pick up order without booking a collection time.
Big w same day delivery
Passed 12 noon? Orders placed on Friday after 12 noon, weekends and public holidays will be shipped on the next business day. Exclusions apply, please see full list below. If a postcode and item are eligible, this delivery option will be made available at checkout. Please note that delivery times are estimates only, actual delivery times may vary.
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Pre-orders Pre-ordered items are delivered in accordance with the advertised delivery time frames. Please be aware of this when having the product home delivered. Separate delivery fees may be charged for each delivery. Once your order has been shipped, you will receive a confirmation email providing you with a tracking number and link to our delivery partner. Someone else can collect your order on your behalf. Please note: as part of our sustainability commitment of removing plastic bags from June in our stores, large and bulky products will no longer be wrapped in black plastic to conceal their contents. The cost of delivery will be displayed in your shopping cart once a delivery address has been entered. Please see the below terms and conditions for delivery rates. Please note that delivery times are estimates only, actual delivery times may vary. There may be occasions where stores are quite busy so we may not be able to offer you any specific time slot. Am I able to collect my order without having to book a collection time? When can I collect my order if I have only chosen a date and no time? For bulky orders or orders containing large or fragile items we charge a delivery fee based on the delivery destination and your items. Please note that delivery times are estimates only, actual delivery times may vary. Order Online and select Service Desk.
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You may still need to show your ID at the counter before collecting the order. You may also collect your order during store business hours without going online and updating your collection time, however, there could be a delay in the order handover. The booking page displays the number of collection times available for customers within a timeslot. When can I collect my order if I have only chosen a date and no time? You may find your collection date and time details under the order's details within your My account section on the BIG W website or app. We aim to provide you with notice of any delay as soon as reasonably possible. Delivery Times Please note that delivery times are estimates only, actual delivery times may vary. For example, if there are 5 appointments within a 30 minute slot and 1 is already taken, then the booking page shows availablility for that particular slot as "4 out of 5 available". I am unable to collect my order. Pre-order Products Pre-ordered items are delivered in accordance with the advertised delivery time frames. What has changed? You will be notified once your order has been packed so that you can book a collection time, to pick up your order at a time of your convenience. For bulky orders or orders containing large or fragile items we charge a delivery fee based on the delivery destination and your items.
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