Arlo not recording to local storage

This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a er20xs one. These have been working great for two years. As of this morning, the VMB base station is no longer recording any videos locally to the SD card.

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one. I have 2 Pro 3 cameras and 1 Pro 4 camera. When my free trial ended for the smart notifications, my cameras stopped recording. I researched and discovered that I needed to do local storage on my base. So I've added a flash drive to my base and now at the top of my library it says it's saving videos to Cloud instead of Base. However, it is still not recording my videos.

Arlo not recording to local storage

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one. I have the same issue and there was no solution. It looks like "Master" was not understanding " Aspirant", but I understand as I have the same problem. Master kept saying this was a cloud issue and that Aspirant's recordings were going to their cloud, but they were not. The issue is the same where I bought the Arlo Pro's a long time ago and been working fine recording to local storage with a hard drive connected to the USB on the base station. My Arlo Pro batteries were getting old, so I bought the new Arlo Essentials and set them up to record the same as the Arlo Pro's local storage and everything was working fine, but now my Arlo Essentials won't record to the local storage but they are triggering events. There is something about the Arlo Essentials that won't let you record to local storage after a certain time period - a month? I think mine was about a month or two. I have tried removing them and then adding them again, but not working. Is there a new solution for this problem? Please let us know what base model you have. There is a VMBxxxx label on the base somewhere. The legacy cameras including your old Pros were sold with 7 day cloud storage, so you do get cloud recordings without a subscription for those cameras. Current cameras including the Essentials are not sold with that feature, so you will stop seeing recordings in the app when the trial subscription ends.

The trick is to attach all the cameras you want to records to the Pro 3 hub and not the Pro 2 base station.

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one. Cameras that were recording to the cloud were recording as of am EST December 23rd but are no longer showing up either. A similar issue was experienced earlier this month which was resolved, but seems to have crept back in. I also noticed that I don't have the option to restart my Base Station anymore from the app. I have a simple USB 3. I have tried every port on the router and everything looks OK on the app on my iPhone but I have yet to record anything with this base hub.

This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one. I already experienced this issue once but I could solve it by deleting and reinstalling the app and by restarting my phone. This time however, I was unsuccessful with those steps. Also rebooting my base station did not fix the problem. The cameras are working fine and all the settings seem to be alright but the local videos are just not shown in the library and two days ago everything was shown normally in the Arlo app. I did not change any setting. The change happened from one day to another without any reason.

Arlo not recording to local storage

This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one. For the last two days, I can not access my recordings on the base from any cameras and doorbell. I am still getting notifications and a snapshot, but no new or past recordings are available. Is this a ploy to make us subscribe? I have had the cameras a long time and have done all the trouble shooting tips to no avail. Go to Solution. This issue has been resolved with the latest version of the Arlo Mobile App. Please make sure you have the latest version 3.

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If someone has a way to contact an Arlo engineer, please help! I have the this is the screen shot of the settings:. As soon as I have more information to share I will provide an update. The Arlo development team is currently investigating this issue. Same problem here also. Oh great. Message 1 of I have exactly the same issue. Pulled power from hub, then back on, waited for hub to be fully operational. I tested formatting through the Android app and also with my laptop. Search for something specific or select a product or category for helpful articles and videos. Every time someone asks here, I end up reposting my list of limitations which is similar to yours. Message 7 of Message 22 of

This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

I get it. Message 15 of Visit Arlo Support. Message 26 of Learn More. I knew things like 'activity zones' would be disabled and 'thumbnails' for recordings and 'motion alert types' would not work with local recordings, but what I did not expect was basic features of the application to simply be disabled for seemingly no other reason but to bother users into buying a subscription to Arlo Secure. Arlo Support Visit our support page for answers from simple setup to security optimization. Message 31 of Message 6 of 8. Join Now Sign in Help. Kinda seems to be a Samsung issue but I don't see how.