Ace rent a car

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Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. A link has directed you to this review. Its location on this page may change next time you visit. The car was new and nice. In all the time I've rented, I have never paid to use my own insurance!!! I feel it's a racket.

Ace rent a car

Robert Sorensen and Ken Osterand, native Chicagoans and lifelong friends, first ventured into business together by opening two car washes in Indianapolis W. Washington St. In , in order to meet the demand for car rental from the surrounding neighborhoods, the two men added 10 Volkswagens to their business, operating under the Airways Rent A Car brand until early Later that year, with an interest in expanding their operations to the Indianapolis International Airport , Sorensen, Osterand and nine other Airways Rent A Car operators, broke away from the Airways system and co-founded the now defunct American International AI Rent a Car franchise system. Osterand retired in , leaving Sorensen the sole owner, and by , his operations had grown to several locations throughout Indiana and the Chicago area. It was in that year, after several years of experimentation and dissatisfaction with the system, that Sorensen finally broke off from AI and launched the ACE Rent A Car brand. This level of brand exposure helped lay the foundation for the launch of ACE's licensee network that same year. Following Sorensen's death in , his nephew Richard Radzis and long-time employee, Charlie Mullen, took over as primary owners. Over the next 19 years, Radzis and Mullen expanded the footprint of their 3, vehicle business into Arizona, Minnesota and Texas, before selling their rental operations to Avis Budget Group in , while still retaining ownership of the ACE Rent A Car brand, licensee system and proprietary software. As of , the ACE Rent A Car brand had more than licensed locations in over 56 countries, and is the largest system of independent rental car operators in the world. In , ACE was ranked highest in customer satisfaction in the J. Power Customer Service Champions across twenty service industries. Though consumer experience ratings may have been high in the past, recent history shows that ACE is the focus of many customer complaints.

Private holding company.

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Pick-up Location: Enter the first three letters of the pick-up location and wait to see results. Return car to different location. Enter the first three letters of the pick-up location and wait to see results. Pick-up Date and Time:. Drop-off Date and Time:. Ace has rental locations. The most popular car rental category is Mini. The most rented car model from Ace is the Fiat Customer Reviews Trustpilot. If your license is not in a language used in your destination country, an International Driver's Permit to accompany your national driver's license is highly recommended.

Ace rent a car

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. A link has directed you to this review.

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Stay away from Ace. They aggreesively charge you excessive fees for items like insurance and tolls even if you have your own insurance and repeatedly tell them that you will not be using a toll road. When I went to pick it up, Jonathan, asked how many people I was traveling with. Most users ask Ace Rent A Car for the refund as a solution to their issues. Patricia C Pgc. We shuttled from the airport to pick up our car. Double charged. Exactly the same story as many others posted here. Once I book the vehicle through Priceline, the continue to charge me again for the vehicle at the counter. Not sure how to choose? Then we were told a compact car would never make it in the mountains so we should pay extra to upgrade.

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Totally unacceptable, especially as I am 69 years old. I asked if you have any smaller trucks and he said no. Could not get in touch with the manager. Her analysis is honest and straightforward. Sonja R Doo. I pointed out the Dodge Ram on the lot which had four doors at least four seats and asked what other trucks they had. Check our FAQ Verified Buyer This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. ABC news. He said they also have a Nissan Titian. User's recommendation: Use someone else.