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Home Home. Sign in to Xbox on your device, account live.com. You see the following error message when you're trying to sign in to Xbox:.

Edit your gamertag or avatar, update your Xbox settings, find and add friends, and more. Set screen time, update content restrictions, and stay on top of incoming friend requests. Experience the best in competitive and cooperative online gaming with Xbox Game Pass Ultimate or Core. Xbox Game Pass Ultimate includes online console multiplayer, hundreds of high-quality games for console, PC, and cloud, and an EA Play membership, all for one low monthly price. With Microsoft Rewards, playing games, watching movies, and having fun with Xbox means real rewards in your pockets.

Account live.com

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Chat online or request a call if available. Disability answer desk Accessible help and resources to get your Xbox questions answered.

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These instructions are for personal Microsoft accounts. If you sign in with a work or school account, go to your Account portal. Sign in. Tip: If you don't have a Microsoft account, you can select " No account? Create one! Enter your email, phone number, or Skype sign-in that you use for other services Outlook, Excel, etc. Tip: You can use any of the email address aliases you may have on your account - they all have the same password. Tip: Select the Keep me signed in box if you want to go straight into your account next time not recommended for shared computers. If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Sign in to Windows.

Account live.com

Select Reset password below. Reset password. Enter the email address, phone number, or Skype name you use to sign in then select Next. Type the security code into Verify your identity , then select Next. If you know your password, but want to change or reset it, sign in to Change password.

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You'll be unable to make security changes to your account, change your password, or manage parental controls online. Did this resolve the issue? Still need help? Check the Xbox status page. Sign in to Xbox on your device. Xbox status page. You'll be able to continue using your console during the day waiting period, and you can continue using your account to make purchases online. Important Update the incorrect security info—do not delete it. Set up new game alerts, explore the Game Pass catalog, and download games to your console or PC anytime, anywhere. We can't expedite this process.

Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.

Solution 2: Verify your Microsoft account security information. Security settings. With Microsoft Rewards, playing games, watching movies, and having fun with Xbox means real rewards in your pockets. Related topics. Game catalog varies over time, by region, and by device. Follow Xbox. Streaming limits apply. The security info that you replaced will be deleted in 30 days. When you add security info, you must verify that you can receive a security code at that email address or phone number. Edit your gamertag or avatar, update your Xbox settings, find and add friends, and more. Here's what to expect after you've updated your security info:. We'll send you a notification to let you know when your 30 days are over so you can add your new phone number or email address.